I served as the technical focal point and coordinated the digital engagement for social protection within the Social Protection and Jobs (SPJ) team, as part of a larger role supporting the expansion of digital technology for social protection in African nations. I provided technical leadership for the rollout of digital social protection systems, supported the expansion of digital payment systems, and provided technical support and advice to governments seeking to build digital systems approaches to support the efficient management of social protection programs.
I liaised with government, development partners, and other stakeholders working on digital development efforts in relation to the SPJ program to expand the possibilities for increasing digital approaches to SPJ delivery systems, such as digitizing social registry efforts, improving data collection to be used in beneficiary identification and targeting, e-payment systems and pilots, and deploying digital technologies to improve grievance redress.
I maintained operational connections to the broader digital development agendas of African Region countries, liaising with the numerous Global Practices involved in, for example, Government-2-Person payments initiatives, Digital ID systems, and financial inclusion that extends beyond social protection. The following are the projects I worked on: