The Projects Worked on

• Developed functional requirements for the development of the Social Registry Information System and the Management Information Systems for GSSNP. These systems play a crucial role in improving the efficiency and effectiveness of targeting, program management, and delivery of benefits and services to beneficiaries of social assistance programs.
• Provided technical support to the government to develop the Gambia National Social Registry, including questionnaire design, CAPI development, and the design and code of high-frequency checks, as part of the data quality assurance plan for the social registry. The development of the computer-Assisted Personal Interviewing (CAPI) system allowed for streamlined data entry and reduced human error. Additionally, the design and implementation of high-frequency checks ensured the data quality assurance plan was robust, resulting in a reliable and trustworthy social registry.
• I carried out an analysis of data privacy, data sharing, and data hosting issues from a political, public sensibility, and institutional aspect vis-à-vis The Gambia’s Information and Communications Act and international data protection standards. This analysis helped identify potential gaps in the legal framework and provided recommendations for strengthening data protection measures, ensuring compliance with both national and international regulations.

I provided technical assistance with the development and implementation of grievance redress mechanisms for the above projects by offering guidance and support in designing effective grievance redress mechanisms. This involved conducting thorough assessments of existing systems and identifying areas for improvement. Scoping for the requirements for developing the grievance redress system and providing technical assistance for the implementation and rollout of the system included training staff on how to effectively manage and resolve grievances.

Additionally, I collaborated with stakeholders to ensure that the grievance redress mechanisms aligned with international standards and best practices to promote transparency and accountability within the projects. I also developed training materials and conducted workshops to train staff on effective grievance management techniques. As a result of these interventions, the projects saw an increase in the timely resolution of grievances and promoted accountability.

The Projects included:

1. The Sierra Leone Social Safety Nets Projects
2. The Sierra Leone Skill Development Project
3. The Freetown Emergency Recovery Project
4. The Sierra Leone COVID-19 Preparedness and Response Project

Support the development and implementation of the management information system and call center for the project to facilitate efficient data management, monitoring, and evaluation of project activities. Additionally, the system and call center will enhance communication and coordination among project beneficiaries and stakeholders, ensuring timely responses to beneficiaries’ needs and concerns.

• Established an independent Single Window Citizens Service and Call Centre for flagship Social Protection Programs of Ghana.
• Provided technical assistance for the implementation of the following:
  • The Ghana National Household Registry including designing and coding high-frequency checks, as part of the data quality assurance plan for the social registry
  • o The Management Information Systems for Livelihood Empowerment Against Poverty Cash Transfer Program.
  • The Management Information System of the Public Works Program and the Productive Inclusion Program
  • An integrated Payment System for the Ghana Productive Safety Nets Project.

• Established an independent Single Window Citizens Service and Call Centre for flagship Social Protection Programs of Ghana.
• Provided technical assistance for the implementation of the following:
  • The Ghana National Household Registry including designing and coding high-frequency checks, as part of the data quality assurance plan for the social registry
  • o The Management Information Systems for Livelihood Empowerment Against Poverty Cash Transfer Program.
  • The Management Information System of the Public Works Program and the Productive Inclusion Program
  • An integrated Payment System for the Ghana Productive Safety Nets Project.

• Developed an integrated social protection system for the Liberian Social Safety Nets Project in Liberia.
• Provided technical assistance for the development of the Liberia Social Registry, the Social Registry Information System, and the Integrated Management Information System.
• Provided technical assistance for coding and running backend and high-frequency checks for the National Social Registry.
• Technical Assistance with the Development of the MIS for the Recovery of Economic Activity for Liberian Informal Sector Employment

• Developed an integrated social protection system for the Liberian Social Safety Nets Project in Liberia.
• Provided technical assistance for the development of the Liberia Social Registry, the Social Registry Information System, and the Integrated Management Information System.
• Provided technical assistance for coding and running backend and high-frequency checks for the National Social Registry.
• Technical Assistance with the Development of the MIS for the Recovery of Economic Activity for Liberian Informal Sector Employment

• Developed an integrated social protection system for the Liberian Social Safety Nets Project in Liberia.
• Provided technical assistance for the development of the Liberia Social Registry, the Social Registry Information System, and the Integrated Management Information System.
• Provided technical assistance for coding and running backend and high-frequency checks for the National Social Registry.
• Technical Assistance with the Development of the MIS for the Recovery of Economic Activity for Liberian Informal Sector Employment

Business Analyst

• Developed specifications for the county’s social protection system for use by Kenya counties to manage the government’s county social protection programs.
• Developed functional and technical specifications for the Unified Beneficiary Registry for Malawi
• Developed Business Requirements for the Urban Productive Safety Nets Program for Ethiopia
• Designed the data analytics and reporting tools for the Unified Beneficiary Registry for Malawi.
• Developed functional and technical specifications for the development of the Single Registry for Social Protection for the government of Uganda.
• Developed functional and technical specifications for the development of the Unified Social Registry of Somalia.
• Developed functional and technical specifications for the development of a management information system for the Baxanaano program in Somalia.
• Developed technical specifications for developing and implementing the Sustainable Poverty Reduction MIS for the Social Cash Transfers and Public Works clients in Malawi.
• Developed functional specifications for the Sustainable Poverty Reduction MIS for Social Cash Transfers and Public Works.